Testimonials

LANDLORDS

"As an expat landlord I need people that I can trust. Suzanne and Jane do exactly what they say they will do and they are transparent in all their dealings. I don't worry about hidden costs and I feel that they are in business with me not for me.” - Steve (landlord)

“Jane and Suzanne are ultra efficient and provide a wonderful service keeping both landlord and tenants happy. They recouped some rent arrears for me in a very professional manner and my rental payments have arrived bang on time ever since. They offer fantastic value for anyone looking to rent a property.” - Paul (landlord)

“I cannot thank you enough for your professionalism, advice and honesty. I will certainly (100%) be recommending you and your company to all. I have many years of dealings with various people and businesses and can honestly say dealing with yourselves is by far the best experience I have ever experienced.” – Ferdinand (landlord)

 

TENANTS

“Keypad is always ready to help if I need anything, even when it is a silly question, they make me feel very comfortable in asking and they get everything sorted out quickly. They are kind, fair and extremely professional. I am more than happy to recommend them, they are trustworthy and best agency I have worked with.” - Cindy (tenant)

"Extremely professional, helpful, and straight-forward to deal with. By far our best experience with a letting agency in the UK!" - Alessandra (tenant)

“During our year of renting property through Keypad Properties Jane and Suzanne were nothing but helpful and professional throughout. With the help of Nick, their maintenance manager, no job was too big or too small. Jane was always available at the end of a phone line to help with any problems and would get Nick round to fix any problems on the same day or the next day. We had no issues whatsoever and would highly recommend them to anybody looking to rent”. - Tom and Natasha (tenants)

“Keypad offer a genuinely personal service and are always on hand for any issues that may arise. I feel in safe hands with them and in the minefield that is letting agents it is refreshing to find one that i feel we can trust and who really do care about their tenants.” - Fawaz (tenant)

“I am grateful for the day I found Keypad Properties in my search for a flat! They are the best letting agents and I cannot fault their service. If ever there is a problem they respond quickly and get the job done. Everyone that works in their team are super friendly. If you’re looking for an agent, I would highly recommend them. I’ve had bad experiences with my previous letting agents and I’ve been renting through Keypad for a year and a bit and they have been amazing.” – Georganne (tenant)

“In my three years as a tenant with Keypad Properties, Jane and Suzanne have made my time here thoroughly enjoyable. I can't praise them enough. Any queries are answered and dealt with promptly and nothing seems too much trouble, would definitely recommend using Keypad.” - Julie (tenant)

“I would just like to say another huge thank you for all your hard work and such a quick turnaround. I was also very impressed with how well organised all of the paper work was. I will not hesitate to recommend your services.” – Neil (tenant)

“I would like to say big thank you for the great work you are providing for your customers!
Especially I would like to mention Jane-she is a truly amazing asset to your team! Her work attitude and manners are truly amazing. She should be recognised as very polite,hard working and she stepped the extra mile -in my case! Great customer skills, understanding, helps to resolve any enquiries. Big thanks to her! Wishing Jane and your working agency all the best!
You are doing great, many thanks!”
– Arturs (tenant)

“It has been a pleasure renting one of your flats and working with you. It has been - by far - my best renting experience between UK and Italy, and certainly a huge relief after the unpleasant situation with the previous estate agency. We have told you this already, but I am very sorry that we will not be able to continue our relationship with you. I do hope that we will have the chance to come back to Keypad very soon.” – Luca (tenant)

“We have been tenants of Jane’s for 9yrs now and cannot recommend her highly enough. She is friendly, caring, readily available and always gets issues resolved straight away. We wouldn’t want to rent via anybody else.” – Sarah (tenant)

“A friendly team that have always been very helpful, consistent and prompt. I would highly recommend Keypad Properties. I have had nothing but peace of mind and good experiences with them.” – Sharny (tenant)